1. Privacy. You acknowledge and agree to Simplexam’s collection, use, and protection of user information, as provided herein. Simplexam will collect all account information necessary for the operation of the Services, including Your name, address, phone number, or any other information. Simplexam agrees not to share any of Your information to third parties unless required by law.

• 1.1 Limited Use Requirements. Simplexam’s use and transfer to any other app of information received from Google APIs will adhere to Google API Services User Data Policy, including the Limited Use requirements.

• 1.2 SMS/MMS Use and Purposes. Personal information is never sold or shared with third-party marketing services. SMS/MMS consent is only for internal use and is limited to appointment confirmations and claim status updates. SMS/MMS consent (Opt-In) granted by you will not be shared or extended to third-party agents for any services provided and is never sold to third-party agents to use for marketing or other medical and non-medical purposes outside of the nature of our business or as required by law. SMS/MMS consent and phone numbers will not be shared with any third-party agents, vendors, consultants, or any other entity under any circumstances. The use of SMS/MMS services will only be done when consent is obtained for internal use only and for the purpose of confirming appointment attendance and providing claim status updates.

2. User Data. If You upload, store, share, or otherwise process documents, information, data, and other content (“User Data”) or sync User Data from Your own personal software to the Services, You acknowledge and agree to Simplexam’s access and processing of User Data in accordance with this Agreement. Simplexam reserves the right, pursuant to its reasonable discretion, to remove or delete User Data from the Services for any reason, including, without limitation, if the User Data violates this Agreement or any applicable laws. Simplexam does not claim ownership of any User Data. You grant all such rights and permissions in or relating to User Data as are necessary or useful to Simplexam and its Subcontractors to enforce this Agreement and exercise Simplexam’s and its Subcontractors’ rights and perform Simplexam’s and its Subcontractors’ obligations hereunder.

• 2.1. Monitoring. Simplexam has no responsibility to monitor or police Your use of the Services, including without limitation communications, information, or data transmitted through the Services, such as User Data. Simplexam is not responsible for the content of any such communications, data, or transmissions. However, Simplexam reserves the right, at all times, to review, retain, and disclose any such information as required to ensure compliance with this Agreement or as required or permitted by all applicable laws.
• 2.2. Technical Data. Simplexam may collect and use any and all technical data and related information, including without limitation information about Your device, systems, and application software, as it relates to the Services (“Technical Data”), for purposes of providing the Services to You and in order to provide support, risk, and fraud management and other services related to the Services. Such Technical Data may be anonymous for the purposes of technical analysis.
• 2.3. No Liability. Simplexam maintains no responsibility or liability with respect to any User Data that You process, transmit, disclose, or store in connection with the Services, including any User Data that You request to have deleted from the Services, unless otherwise required under this Agreement or under applicable laws.